Managing a comprehensive survey can be a complex and challenging undertaking. The survey professionals at ACTS are here to help. We provide a full spectrum of research services designed to either seamlessly support your existing team or manage the entire project from end to end on your behalf.

Our research experts help you navigate compliance issues, draft questions that promote equity, and drive higher response rates through strategic development, expert consulting, and targeted delivery methods tailored to your audience.

Our Core Focus Areas

Drive Accountability & Compliance

In many circumstances, research or surveys are driven by strict legal or regulatory requirements. Even if you understand the legislation, designing a survey that strictly conforms to those legal standards can be difficult. Our specialists in survey development and design ensure that your survey is fully compliant and adheres to the highest industry best practices.

Provide Equity Through Universal Design

Equity is built into our surveys from the very beginning through Universal Design. Your survey’s results will be fairer, more balanced, and more accurate when you remove barriers to participation.

  • Accessibility: We account for vision, dexterity, and other ability considerations.

  • Technical Equity: We utilize a variety of accessible online and offline delivery channels.

  • Bias Prevention: We actively prevent racial, gender, and other prejudice issues while strictly adhering to compliance regulations.

Increase Response Rates

Your respondents span multiple generations and have vastly different preferences for how they interact with data. To maximize engagement, your survey needs to meet people exactly where they are. We offer diverse, multi-channel delivery solutions, including:

  • Mobile & Online: For rapid, digital-first engagement.

  • Paper: For traditional or offline respondents.

  • Moderated Options: In-person events, focus groups, and phone-based surveys.

Why Choose ACTS Research Services?

Proven Experience and Expertise

  • Backed by 10 years of experience as an independent research and consulting firm.

  • Deep expertise in crafting questions that support compliance, ensure equity, and significantly boost response rates.

  • ACTS carefully listens to your unique needs, acting as a strategic guide for all your research and data collection efforts.

Flexible & Targeted Delivery

  • Mobile Forms: Collect accurate data from respondents on the go.

  • Online Forms: Speed up response times for internet-savvy demographics.

  • Paper Forms: Ensure accessibility for traditional respondents who prefer physical formats.

  • Moderated Surveys: Add a crucial human touch through phone interviews or in-person approaches.

Scalable Support: Supplement or Outsource

  • Customized Solutions: ACTS provides tailored solutions designed to meet the exact requirements of your research goals.

  • True Partnership: We can operate as an extension of your current team or take full ownership and complete the entire project for you.

Full-Service Solution Provider

  • We offer in-house multi-methodologies, advanced data collection, and comprehensive reporting.

  • Our staff includes expert research analysts and tenured project managers.

  • ACTS provides end-to-end guidance for all phases of your project—from the initial survey design to the delivery of results-driven action plans.